12 By 12 Daily updates

If you are a member of 12by12Daily then this is for you:

This is a long update, but the issues are important, so please take the
time to read it thoroughly. 

Hi everybody,
                      Are we all enjoying our super smooth surfing? 
Our long awaited server upgrade took place earlier this week, and apart
from a few little bugs, everything seems to be working fine.  I know
you have all been frustrated with the slow surfing, but you can only
imagine the frustration from my end.  Everything we do relies on the
server, from payouts, to receiving and answering emails, to ref commissions,
to database updates, so you can probably understand how frustrated I
have been and why things have not been happening as soon as they should. 
Basically the server was only able to cope for about half of each day,
which meant that we have only been able to cope with half our workload.  
Daily payouts are and always have been my number one priority, so I
apologise if some of the other things have not been happening.  I am happy
to report, however that despite all the problems, we have managed to
keep our 100% on time payout record intact.

The Issues.

Referral Commission.  As mentioned in the previous update we are
working our way through referral commissions in order of member number.  When
we get to the end of the list, we start again.  We are currently in the
4 thousands, and things should start to flow a lot quicker now, with
the new server.  If your member number is less than 4000, and you have
not been paid your referral commissions, there are 2 probable reasons for
this.   Firstly, you may not have earnt any at the time I processed
your number, or secondly you were a free member when I processed your
number.  If you fall into those categories, you will be paid on the next
cycle.  As mentioned in the previous update, I am unable to give an
accurate timeframe for payment of referral commissions, but I now estimate
that each cycle should take approximately one month.

Incorrect or Negative Cash Balance.  As mentioned previously, if you
have an incorrect or negative cash balance, there is no need to worry,
and definitely no need to email us.  You will always be paid for the full
12 days on each upgrade regardless of what your cash balance says. 
This does not mean that you don't have to surf however, as there is a
mechanism in the surfing which triggers the expiry of your upgrade.

Free Members Requesting Cashout.  I have to bring this up in every
update, but I still get free members emailing me asking about their payout. 
When you joined, you ticked a box to say that you have read and
understood the terms of 12by12daily, and the terms clearly state Only
advertisers who hold current Ad Packs will be permitted to cashout.  and the
FAQ carries the same information in at least 3 places. The only exception
to this rule is if you have 2 expired upgrades, and that was covered in
the previous update.  For those of you who may not have seen it, I will
reprint it here.
Free Member with Two Pending Cashouts? We have a bit of a problem with
members whose 2nd upgrade expires while waiting to be paid for their
first one. What happens in this case is that your account reverts to
free, and your payout disappears off the list. I had promised to pay the
first cashout in this instance, and will honour this promise. However
sometimes it is difficult to find them, once they have disappeared from
the list. If you are in this situation, you can email us, and we will
fix. Bear in mind that it may take a couple of days for us to see your
email. The quickest way is to make another upgrade, (You will need to
anyway to get your 2nd cashout). As soon as you do this your payout will
reappear on the payout list, and jump to the head of the queue. Some
members who have done this have been paid in minutes, but the most you
should have to wait is 24 hours.  (The 24 hours only applies to payouts
that are already overdue.  If they are not overdue they will reappear!
 on the list in their rightful place in the queue)

Contact Requests.  Unhappily, since my last update, the number of
unnecessary email has once again increased.  Most of these refer to the 3
issues mentioned above.  I get really annoyed, when I have to take an
hour or two out of my busy schedule to write these updates, and it appears
only a minority of members actually read them.  After we mail these
emails out we also post them on your members page, with the note, WE WILL
NOT RESPOND TO ANY EMAILS THAT ARE ANSWERED IN THIS UPDATE.  Also
before you send us a contact request, there is a big red STOP!! and a list
of subjects not to email us about.  Guess what is on that list?  Yep,
the same 3 subjects listed above, and people still email us with
questions on these subjects.  If you have emailed me about any of these
subjects I have probably deleted it.  Apart from the fact that it is an
unnecessary drain on our resources, it is also totally unfair to the members
who have genuine problems that need to be attended to.  On a happ!
ier note, I have been able to catch up with a lot of the emails since
the server upgrade, and response times should continue to improve.

Egold.  When you joined 12by12daily you had the option of entering your
egold accoun number in your payout details.  If you have entered this
incorrectly we will not be responsible for any payments that go astray. 
Please make sure that the egold number in your account is exactly the
same as the one you upgraded with. 
Egold 2.  Too many members are having their egold accounts compromised
and/or having funds stolen from their accounts.  The number of members
in this situation is not high, but lets face it, 1 is too many. 
Pleeeeaase, pleeeaaase, protect your e-gold, and protect your pc.  The most
common ways for money to be stolen from your egold account are for you
to give your login details to somebody.  You may not even know that you
have done this, but the most common way this happens is for the hacker
to access your email account first.  Yahoo accounts seem to be
particularly vulnerable to this.  The second most common way is a trojan called
goldun.exe is downloaded onto your pc.  Most antivirus programs will
not pick up this trojan.  I use and recommend ewido which you can
download for free at ewido.com This, and I believe Kaspersky are the only
antivirus programs that will pick up and remove this trojan.  I recommend
you also visit the forum for a wealth of valuable information on h!
ow to keep your egold safe.  We have a whole section there devoted
entirely to egold issues.

Forum.  We announced in the last update that the forum is now up and
running.  We currently have about 2000 forum members which is great, but
I would suggest that you should all join up and have a look around. 
Even if you are not a forum person, many questions that you may have will
be answered in there.  There is a great community spirit in the forum,
and we are now getting people from all over the world joining in.  We
already have little communities springing up from many different
countries, and members can post in their own language.  We will be moving all
these communities to their own section over the weekend. 

Free Upgrades.  There is some clown doing the rounds of various chat
rooms sprouting that he has software for sale that will allow you to make
free upgrades of any amount you wish in autosurf programs.  Don't buy
it, it does not work on 12by12daily.  His asking price is $300, and I
would suggest you would be better off buying upgrades with your $300
rather than giving it to him.  I might also mention that if he can make
upgrades of up to $6k on 12by12daily, and $10k on some other sites, why
would he sell it for $300?  For the record I catch about 3 of these
crooks nearly every day.

Thank You for taking the time to read this. 12by12daily continues to
grow, and things are looking really bright for the future.
Happy surfing
David