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Thursday, January 18, 2007

Blue Heavens Mails trying to bring it back



Here is the latest update:

Greetings!

This is a very important email. So please read it carefully all the way!

We are Re-launching Blue Heaven Mails on 15th January 2007 at 12.01 am. You do no need to register again. Your account will be retained and you can start buying positions on 15th January 2007. Withdrawal processing time will be 48 hours and we will still have the 7 Day Split up rule in place. Everything will be the same again!

Here is some good news for all of you. The Refund list is ready and it includes members who are at a loss at Blue Heaven Mails. If you are already in profit, then you will not be included in the Refund list. Here is how we calculate the refund:

Refund = Deposits - Withdrawals Paid out (including Referral Commissions)

However, if your Withdrawals is greater than your Deposits then you are in profit and are not entitled to be refunded anything.

Here is the link to the refund list:
http://www.blueheavenmails.com/refund.php

Please find your user ID in the list and look at the Refund amount. This is the amount you will be refunded. You can find your User ID in the members area as soon as you login. If you feel the refund amount is incorrect then please submit a support ticket and we will be glad to assist you.

Members will be refunded 10% of the refund amount every week for 10 weeks simultaneously starting from 20th January 2007 which is a Saturday. This means that you will be refunded 10% every Saturday for 10 weeks starting from 20th January. Please Update your E-gold and E-bullion account numbers in the profile as we will be using those account numbers for refunding members.

Everybody must be wondering what went wrong with Blue Heaven Mails. During the Christmas, we had cashflow problems because of which we increased the withdrawal processing time to 7 days. During the same period, i was not keeping well and got very ill. This is not an excuse and I hate to make excuses. I was not able to get out of my bed. This was not under my control. You can say this was a mistake on my part and I am really sorry for not updating you guys. By the time I was ready to go, I had already lost trust of my members and there was no point to continue where I left off. So I talked with my team and discussed other options and we decided to Re-launch Blue Heaven Mails and to refund those members who were at loss....and here we are!

We have made some small changes to the program. Here is the list:

-- Members can no longer sell off their Blue Points.

-- The number of Blue Points required to send an email ad has been increased to 300 Blue points due to the demand. This means that members will not experience longer waiting times. We have disapproved all the old pending ads. Members can now submit their ads to be sent from 15th Jan onwards.

-- We have deleted all the old support tickets. For any questions or queries, please submit a support ticket again. Your ticket will be replied within 24 hours.

-- The Upgrade page is inactive for the time being and will be open on 15th January at 12.01 am.

Remember, we are the first program of its kind and we are proud of it. Due to unavoidable circumstances, we were not able to deliver like we promised. But we are back again to win your trust and to deliver the same great service and commitment to our members! WE ARE BACK!

For any questions, queries and comments please submit a support ticket!

Regards,
Ben Kreher
Blue Heaven Mails
http://www.blueheavenmails.com

Well, looks like another novice admin, has learned a very valuable lesson. It doesn't take much for your member base to turn on you in this line of work. This admin is definitely going to have to jump through hoops of fire in order for his members to have regained trust in him.




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